Frequently Asked Questions:

About Readings

Are your readings psychic or predictive?
No. Elowenwald readings are reflective and intuitive, not predictive. They explore influences, patterns, and choices rather than fixed outcomes.

Can you tell me what will happen in the future?
No. Readings do not offer guarantees or predictions. They are designed to support understanding and reflection.

Do I need to believe in anything?
No belief system is required. Readings work as a symbolic and reflective tool.

Are readings confidential?
Yes. All readings are private and confidential.

Booking & Payments

Do I have to pay in advance?
Yes. All readings must be paid for in advance to confirm your booking.

Can I cancel or reschedule?
Cancellations or reschedule requests must be made at least 48 hours in advance. Late cancellations are non-refundable.

Do you offer refunds on readings?
Once a reading has been delivered, refunds are not available due to the nature of the service.

Who provides the readings and handles payments?

All readings and services offered on this website are provided by the operator of Elowenwald. Payments and transactions are processed securely in accordance with UK requirements. Full legal details are available in the Terms, Privacy, and Legal pages.

Products & Orders

Are the oracle decks you sell original?
Yes. All Elowenwald oracle decks are designed and created in-house.

Do you offer digital products?
If digital products are available, they are non-refundable once downloaded.

Do you accept returns?
Physical items may be returned within 14 days if unused and in original condition, in line with UK consumer law.

Ethics, Beliefs & Boundaries

Do you give medical, legal, or financial advice?
No. Elowenwald does not provide professional advice of any kind.

Can anyone have a reading?

No. Only people over the age of 18 can have a reading. Elowenwald also has the right to refuse a reading to anyone, at any point.

Can you read for someone else without their consent?
No. Readings are only offered for the person booking the session.

What if I’m feeling emotionally vulnerable?
Readings are not a substitute for professional support. If you are in distress, please seek help from a qualified professional.